Frequently Asked Questions
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Find answers about our logistics, shipping support, and customs clearance services.
Can customers book one service only, or can Behajas coordinate the full shipping-clearing-delivery process?
Both options are available. Customers may book an individual service or ask Behajas to coordinate the complete shipping, customs-clearance, and delivery process. The selected services and responsibilities will be clearly stated in the quotation or service agreement.
Are there minimum or maximum cargo sizes or weights?
We handle cargo of various sizes and weights, from small packages and containers to oversized project cargo. Acceptance depends on the cargo’s dimensions, weight, route, and the availability of suitable transportation and handling equipment. Customers should provide accurate cargo details for assessment.
Do you handle container transport, loading, unloading, and stevedoring?
Yes. We coordinate container transportation, loading, unloading, stevedoring, port handling, and inland delivery. The exact services provided will depend on the requirements and agreed scope of each consignment.
Do you provide warehousing, and what types of goods can be stored?
Warehousing can be arranged according to the customer’s requirements and the agreed service contract. Storage is available for general and containerized goods, while perishables or specialized cargo are accepted only when suitable facilities and handling arrangements are available.
Which areas in Sierra Leone do you cover for inland transportation?
We provide nationwide inland transportation across Sierra Leone, including Freetown, Bo, Kenema, Makeni, and other districts. Route availability is confirmed according to the cargo, destination, and delivery requirements.