Frequently Asked Questions
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How can we help?
Find answers about our logistics, shipping support, and customs clearance services.
Which types of cargo do you handle?
We handle general cargo, project cargo, containerized goods, and personal effects for both air and sea freight. Specialized cargo may also be handled upon request, subject to applicable handling and regulatory requirements.
How does a customer request a quotation, and what information must they provide?
Customers can request a quotation through our website form or by contacting us by phone or email. Please provide your contact details, service required, cargo type, quantity, weight and dimensions, origin, destination, preferred shipping method, and expected shipment date. Complete and accurate information helps us prepare a more reliable quotation.
Which countries, ports, and routes do you currently serve?
We coordinate import and export shipments through major international ports worldwide, with a strong focus on Sierra Leone and West Africa. Routes are arranged according to each consignment’s origin, destination, cargo requirements, and available carrier connections. Contact us to confirm coverage for your specific route.